FAQ

1. What products do you sell?

We offer a wide range of products, including baby essentials, digital art, printed shirts, home goods, and digital books. Each product is carefully selected for quality, style, and creativity.

2. How can I purchase from Saint Aubin Retail and Distribution?

You can browse and purchase directly from our online store. We also sell our products through Amazon, providing you with a seamless shopping experience. Just add the items you wish to purchase to your cart, and proceed to checkout for payment options and shipping details.

3. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure online payment methods to make your shopping experience smooth and convenient. Amazon also offers a variety of payment options.

4. Do you ship internationally?

Yes, our products are available for international shipping through Amazon. Shipping fees and delivery times will vary depending on your location. Please review Amazon’s shipping options at checkout for more details.

5. How long will it take to receive my order?

Since we use Amazon to ship our products, delivery times are based on Amazon’s shipping options. Typically, standard shipping in the U.S. takes 3–5 business days, while expedited shipping is 1–2 business days. For international orders, delivery times may vary depending on your location and Amazon's shipping network.

6. Can I return or exchange items?

Yes, we follow Amazon's return and exchange policies. You can return or exchange items within 30 days of your purchase, provided the item is in its original condition. For full details, please refer to Amazon's returns policy for the specific product category.

7. Are your digital books available for immediate download?

Yes, once you purchase a digital book, you will receive an email with a download link. You can also access your digital purchases from your account on our website.

8. Can I customize the printed shirts or other products?

Currently, we offer limited customization options. Please contact our support team to discuss any specific requests, and we’ll do our best to accommodate them.

9. Do you offer discounts or promotions?

Yes, we frequently run promotions and offer discounts to our loyal customers. Be sure to subscribe to our newsletter and follow us on social media to stay updated on our latest deals!

10. How can I contact customer service?

If you have any questions or need assistance, feel free to reach out to us via our Contact Us page or email us directly at info@saintaubinretail.com. We aim to respond within 24-48 hours.